Valerie Crouch, Bilingual Client Intake Specialist

About Valerie

Valerie’s career has been built on connecting people with the help they need. Across administrative operations and legal support, she has served as a bridge between organizations and the diverse communities they serve. Fluent in English and Spanish, she leads with clear communication, careful attention to detail, and a firm commitment to discretion.

She knows the first call after an arrest or a charge is rarely an easy one. Her goal is to make sure every conversation starts with trust and clarity, so you leave it knowing what happens next.

Role at DeChant Law

Valerie is often the first person you’ll talk to at DeChant Law. She handles client intake and onboarding in English and Spanish: she listens to what happened, explains how the process works, and gets you connected with the right people on our team. Your first consultation with our intake team is free.

Behind the scenes, she builds the workflows that keep intake running smoothly and helps new team members get up to speed. She ensures that when you retain us, we swiftly get your case moving to your designated paralegal and attorney team.

Languages

English and Spanish (native fluency)